Service + Support

We’ve got your back.

Included with every mamava

Comprehensive support

A one-year limited warranty
Dedicated service team
Fast answers to FAQs in our Help Center
Support available 9:00 a.m. - 5:00 p.m. EST (Contact us)
On-site service visits (labor and parts excluded)

Mamava Service Plans

Your pod. Protected.

Mamava service plan with preventative maintenance — Preventative maintenance

Keep your pod in tip-top shape with an annual tune-up. Visit includes a safety and function check, fan cleaning, battery replacements, and pod polishing.

Two icons a gear and a screw to symbolize that Mamava does service visits on pods — Service visits

We’ll send a technician to repair defects in pod material or workmanship or address a component failure under normal wear and tear. Parts and labor covered.

Two cartoon boxes next two each other, one large dark blue and one small light blue — Discounted parts

A 10% discount on parts not covered by a Mamava Service Plan.

A graphic of a chart to indicate lactation pod usage data — Usage reports

Quarterly usage reports help measure the impact of your pod(s), optimize placement, and determine capacity planning.

Compare Mamava Service Plans

					
								Base Service Plan
								Premium Service Plan
							
									Preventative maintenance
                                  ✗
									 ✓   

									Service visits
									2
per year
									4
per year
								
									Discounted parts
									✓ 

									✓ 
								
									Usage reports
                                  
									✓ 
                                  
									✓